“Very good and friendly service. Service team tries always their best to help you and make your stay as comfortable as possible. Very tasty restaurants in the hotel with different cuisines. JUN HUI 28 - spectacular view and tasty cantonese kitchen. XIN FENG TIAN - local Northeastern Chinese cuisine.”

“5Jan18 9:45AM Faultless, courteous, attentive, friendly, first class service by all staff. Want breakfast on the 26th floor? You'll love the variety of foods from twelve types of cereals and nuts to traditional Chinese cooking to Western style cooked breakfasts all served to your table by attentive and alert staff - or you can help yourself. Go back another day for breakfast and you'll be surprised at how the staff remember that you have your coffee just so .. with a side jug of full cream milk .. and that your spouse likes black tea! etc etc You can't ask for more. 30Dec17 2:55PM Highly recommend the Grand Hyatt Shenyang. Extremely fast ground floor lobby reception operations will put luggage staff at the side of your car or coach within seconds of you pulling up at the front doors. You won't have to lift a finger because the luggage staff will direct you to take the lifts up to the L reception Lobby where multilingual concierge and bookings staff will check your bookings and allocate your rooms, keys and myriad other traveller-data to make your stay comfortable and smooth. Some reviewers say the decor is dated and there's outstanding maintenance but I haven't seen any examples and my wife and I have been here six days since 30Dec17. Anyway none of it matters to me because we travelled for 24 hours from New Zealand to get here with my wife and we're staying for eight days and the hotel staff have made all the appropriate first impressions on us. Keep it up Grand Hyatt!”