Hilton Charlotte Uptown
222 East Third Street, Near NASCAR Hall of Fame, Charlotte, NC 28202, United States
Rating
4.3
GreenLeader
2024
Price Level
$$$
Rooms
400
Pets
No
from $ 1,455.6
30
Jun
Hilton Charlotte Uptown, Charlotte
Price & Availability
Select your room
Standard Double Room (with View) (Accessible) ·
Room Only · Double
Non Refundable
Deluxe Double Room ·
Room Only · Double
Non Refundable
Deluxe King Room ·
Room Only · 1 King Bed
Private sale (on select nights)
Non Refundable
Standard King Room (City View) (Accessible) ·
Room Only · 1 King Bed
Private sale (on select nights)
Non Refundable
Deluxe 2 Queen Room ·
Room Only · 2 Queen Beds
Private sale (on select nights)
Non Refundable
Deluxe Double Room (City View) ·
Room Only · Double
Non Refundable
Standard Room ·
Room Only
Non Refundable
Deluxe 2 Queen Room (City View) ·
Room Only · 2 Queen Beds
Private sale (on select nights)
Non Refundable
Premium Double Room (City View) ·
Room Only · Double
Non Refundable
Premium King Room (City View) ·
Room Only · 1 King Bed
Private sale (on select nights)
Non Refundable
Premium 2 Queen Room (City View) ·
Room Only · 2 Queen Beds
Private sale (on select nights)
Non Refundable
Corner King Room (City View) ·
Room Only · 1 King Bed
Private sale (on select nights)
Non Refundable
Standard King Suite (Accessible) ·
Room Only · King
Non Refundable
Premium Suite ·
Room Only
Non Refundable
1 Bedroom Premium King Suite ·
Room Only · King
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
973 reviews
5
932
4
607
3
277
2
122
1
94
Customers Review
Location 5
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.7
Amenities 4.3
Condition 4.4
Recomendation 85.3%
“Great location.Close to lite rail, restaurants, and more.What service?You have to chase down house keeping for towels.I had to walk down to front desk to get coffee for room.Rooms and hotel not really being invested in.You can see the slow deterioration.Mold on the showerhead. Doors not being painted. Close to same level of service & rooms as a Motel 6.I am a Hilton Honor member - not sure why I still bother with the misplaced sense of loyalty.”
— Richard Crutchfield
“First let me say this the room price jump was ridiculous… We paid 889.96 for two nights… Of course it was a game but still a straight rip off.. Our room was a two queens bed and smell like it was freshly mop with a mildew mop…. The bed was hard and the room was extremely cold. The icebreaker was the rip off that occurred while we were there.. my husband went to get a drink sat night around 10 something.. The bartender Daniel made the drink and charge my husband card 37 dollars for 9 dollar drink… My husband tip before knowing the scam had occurred 3 dollars bringing his total 12.37 or34 cents.. He walks away look at his account and went back to the bartender he act like the computer did it and told my husband he would have to wait until Monday when the manager in… I was sleep but the next morning I call the front desk and spoke to someone and they directed me to the food and beverage manager only after I said I will be calling the police because this is stealing… Yes it was only a 25 dollar overcharged but it’s about fairness… We paid 889.96 for two nights without trying to get over.. I expected to be treated fair especially how expensive our stay was… But back to the matter at hand.. I talk to the manager he proceeded to tell me he has to do an investigation without asking for my husband bank statement just receipt number and then said we will have your money back 3-5 days after our investigation done.. I then said we’ll let me call the police because sound like Daniel the bartender wasn’t going to get nothing done because he blame it on the computer,… Like really? I was then told no need to do that just give me an hour.. The manager calls back in an hour and offer breakfast coupons and said we still have to wait for our money… I said I wasn’t satisfied and the first thing he said well we can’t give you any money insinuating I wanted a discount because their wrong doing no I wanted my money back on my card because it was stealing to me…. My husband was frustrated so I took the offer because he was over it… I still feel we was wrongfully done and it made our stay uncomfortable… I feel Hilton should do better with customer far as making them feel better not like they was wrong for mentioning it….. I gave it a 2 because the overall staff was phenomenal… Primeiro, deixe-me dizer que o salto no preço do quarto foi ridículo… Pagamos 889,96 por duas noites… Claro que foi um jogo, mas ainda assim um roubo direto. esfregar…. A cama era dura e o quarto estava extremamente frio. O quebra-gelo foi o roubo que ocorreu enquanto estávamos lá. sabendo que o golpe ocorreu 3 dólares, trazendo seu total de 12,37 ou 34 centavos. … Eu estava dormindo, mas na manhã seguinte liguei para a recepção e falei com alguém e eles me encaminharam para o gerente de alimentos e bebidas somente depois que eu disse que chamaria a polícia porque isso é roubo… Sim, foram apenas 25 dólares a mais mas é uma questão de justiça… Pagamos 889,96 por duas noites sem tentar superar. ele tem que fazer uma investigação n, sem pedir o extrato bancário do meu marido, apenas o número do recibo e, em seguida, disse que receberíamos seu dinheiro de volta 3 a 5 dias após a conclusão de nossa investigação. vai fazer nada porque ele culpa o computador,… Tipo mesmo? Disseram-me então que não precisava fazer isso, apenas me dê uma hora. disse bem, não podemos lhe dar nenhum dinheiro insinuando que eu queria um desconto porque eles estão fazendo errado não, eu queria meu dinheiro de volta no meu cartão porque estava me roubando…. Meu marido ficou frustrado, então aceitei a oferta porque ele havia superado ... Ainda sinto que fizemos algo errado e isso tornou nossa estadia desconfortável ... Acho que o Hilton deveria fazer melhor com o cliente, fazendo com que se sentissem melhor, não como se estivessem errados por mencionar isso… dei 2 porque a equipe geral foi fenomenal…”
— Teya woodard
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