The Westin St. Louis

811 Spruce Street, Near Busch Stadium, St. Louis, MO 63102, United States

Rating

4.3

GreenLeader

2024

Price Level

$$$

Rooms

255

Pets

Yes

from JPY 313,550.16

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Jun

The Westin St. Louis, St. Louis

Price & Availability

2 Մեծահասակներ, 1 Room

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Rooms

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Club 2 Queen Room ·

Միայն Սենյակ · 2 Queen Beds

Non Refundable

Ընդհանուր

JPY 313,550.17

RESERVE

Premium Room ·

Միայն Սենյակ

Non Refundable

Ընդհանուր

JPY 345,650.40

RESERVE

Executive King Suite with Extra Bed ·

Միայն Սենյակ · 1 King Bed and 1 Double Sofa Bed

Non Refundable

Ընդհանուր

JPY 455,158.09

RESERVE

Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.

Overall

Excellent

4.3

884 reviews

1286

914

638

321

176

Customers Review

Location 5

Cleanliness 4.4

Comfort 4.5

Neighborhood 4.6

Amenities 4.2

Condition 4.4

Recomendation 86.7%

“The rooms were very impressive. Spacious!!! The agent at checkin was super accommodating . She is an asset to your staff.”

— James

“The customer service No”

— Shamira

Customers review

Overall Excellent, 4.3

Location 5

Cleanliness 4.4

Comfort 4.5

Neighborhood 4.6

Amenities 4.2

Condition 4.4

Recomendation 86.7%

Karissa

Oct 13, 2020

Close to everything, super clean, friendly staff, and nice beds. No everything was well above my expectations

Verified Hotel Guest

Sep 18, 2020

Location Rooms are dated and not the cleanest for a 4 star hotel.

Jessica

Aug 29, 2020

0.5

I was placed in the wrong type of room and was told I couldnt switch. Room 214 a bed smelled like urine and they still didn't switch my room just gave me extra blankets and so i could sleep in the floor. Still haven't received refund.

Ma Rie

Aug 17, 2020

4.5

Neat and clean.

Verified Hotel Guest

Aug 04, 2020

Location It said they had a spa but there was no spa at this hotel. They even had a sign up so I think others have been mislead too.

Marian Rey

Jul 29, 2020

Our room was absolutely wonderful! It was spacious, the beds were extremely comfortable, and it was sparkling clean. We loved that parking was free and guarded, and that there was no additional pet fee for our cat. We even had a view of the Arch!

Verified Hotel Guest

Jul 21, 2020

Neat hotel. Liked the bathroom and big windows. Great location. Very clean. The staff at check in terribly rude to me & guest in front of me. I was told no room service and nothing of breakfast :( I got in my room & found it wasnt what I selected/paid for. upon checkout heard guest in front of me had same issue. Nothing was done.

Verified Hotel Guest

Jul 21, 2020

The rooms are so big, nice and clean We enjoyed everything about the hotel

Verified Hotel Guest

Jul 14, 2020

2.5

The location and the morning staff My ceiling in the bathroom was leaking badly because someone above us passed out and their shower. Then the night staff moved too slow.

Jerald

Jul 07, 2020

3.5

Location and nice size room. Lack of Parking and staff support.

Jeffrey

Jun 30, 2020

Huge rooms, old historical building with very high ceilings. Nothing

Crystal

Jun 30, 2020

Proximity to downtown This was not a 4.5 star hotel

Verified Hotel Guest

Jun 27, 2020

Consistently nice rooms. Self parking is too expensive. $34 per day to self park is ridiculous.

Verified Hotel Guest

Jun 17, 2020

How comfortable the beds are. The cleanliness of the room was subpar compared to the standards I expect from the Westin.

Verified Hotel Guest

Jun 02, 2020

The location of this hotel was excellent. It was blocks away from the ballpark and it was walking distance to all the other downtown St Louis sites. At the time of my visit the hotel was not offering valet parking service not were they offering room service.

Verified Hotel Guest

Jun 01, 2020

2.5

The hotel was in a great location! It's right next to Busch stadium and within walking distance to the gateway arch/park and restaurants. The whole floor was musty and smelled of cigarette smoke. We hoped the room would be different, but unfortunately it wasn't, the whole room reeked of smoke. The carpets were in desperate need of being replaced too, I didn't even want to walk

Verified Hotel Guest

May 27, 2020

3.5

Beautiful room and great service. Paid $30 for parking that had NO security. 5 cars were broken into. I was lucky.

Shamira

May 22, 2020

The customer service No

Verified Hotel Guest

May 20, 2020

Everything was clean! Room was nice and spacious, staff was really nice and the perfect location right next to Busch Stadium!! None

Verified Hotel Guest

Apr 08, 2020

4.5

Downtown location and view

Verified Hotel Guest

Mar 31, 2020

Great location. Room was fabulous. Enjoyed how the bathroom had a walk in shower as well as a bath tub. It got really hot at night even with the A/C at 60 degrees. Also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at noon the next day.

Minky

Mar 29, 2020

0.5

Next to cardinals stadium. First they do not disclose hotel parking is 35$ a day, they tell you to park so they can add amount later. Had to beg them 3times for feather free room The room looked like it was not cleaned. Bathroom was dirty despite Covid19 pandemic. no trash pckup

Verified Hotel Guest

Mar 07, 2020

4.5

Great Location, clean, good staff

Verified Hotel Guest

Mar 04, 2020

I enjoyed the soaking tub in the spacious bathroom. The staff were great. The hotel was in a perfect location for the purpose of my trip. No complaints at all. N/A

James

Mar 04, 2020

The rooms were very impressive. Spacious!!! The agent at checkin was super accommodating . She is an asset to your staff.

Jennifer

Feb 16, 2020

Perfect location. Within walking distance to many of the downtown museums and restaurants. Very modern decor. Loved it. No

Verified Hotel Guest

Feb 11, 2020

2.5

Staff was nice. My hotel room was not at clean or keep up at I wanted. My bed went up make for two days. When it was made finally pillows were not put back o. Bed. The bathroom was not cleaned and floor was not vacuumed.

Verified Hotel Guest

Feb 04, 2020

Great view from the room, comfortable bed When we arrived, they could not find our reservation & asked if anyone would have checked in under our name. They then said they found the reservation, but once we got into our room, it wasn't the premium king room we had reserved. (Small shower, n

Cassandra

Feb 04, 2020

Staff was amazing room was well appointed Perfect I will be back

Verified Hotel Guest

Jan 27, 2020

Location. Top notch facility.

williammX3690GG

It's a home run

Great staff, rooms are comfortable, food is very good, nice lobby, some furnishings could be updated but that is a minor thing. Some rooms have an Arch view- others the ball park, roof top lounge and...

Tricia M

Clean but small.

The location was fabulous for downtown St Louis. We were in the East wing and had a gorgeous view of the Arch. The rooms were a bit small for the price we paid. That’s really my only bad thing I can...

Fredrock78

Great Place to stay before game!

This was an awesome location. It is just across the street from Ballpark Village. The rooms are very nice and modern, the baseball decor was really cool. We had a view of the Ballpark which was...

cherrygarcia5

Love the Westin!

Second time staying at the Westin and we love it! My sons been having to go to drs appointments in St Louis and knowing we will be in such a nice room is such a relief. Clean and the most comfortable...

gphenom24

Horrendous experience. Won't stay again!

Initially stayed in the Westin St. Louis in July 2011 and gave it glowing reviews. Unfortunately, it appears that 8 years later, the magic is gone. My wife and I returned to the Westin St. Louis for...

nogentais1986

Lacks that "Westin" wow

I came to town to see Celine Dion in concert. The hotel is very easy to access from the metro. You can see it when the train reaches the platform. As far as location goes, if the weather is nice...

W348RXbradh

Great service

Andre and LaTasha were great! We accidentally booked the reservation for Sunday and Monday on Saturday instead of Saturday night. They ended up taking care of us 100%. Couldnât be more appreciative...

donyaes2021

Customer service

Natasha and Andre at the Westin hotel had great customer service they helped me and my mom with what ever we needed from the time we got there and by the time we left. I will always come back to the...

Happiness18923539174

Business trip with numerous lounge visits

Ms. Jamie keeps the drinks pouring and the laughs coming! God knows I need laughs and drinks at this stage in my life. Also thank you for upgrading me to an Executive Suite after a couple technical...

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