Phone Number 946765587 - 956662796
ibis São Paulo Congonhas
R. Baronesa de Bela Vista, 801, In Sao Paulo (Vila Congonhas), Sao Paulo, 04612002, Brazil
Rating
4.1
GreenLeader
2024
Price Level
$
غرف
391
Pets
Yes
30
Jun

ibis São Paulo Congonhas, Sao Paulo

ibis São Paulo Congonhas

ibis São Paulo Congonhas

Price & Availability

Overall

Very Good
4.1
973 reviews
5
794
4
1563
3
718
2
150
1
113

Customers Review

Value 4.5
Location 4.6
Cleanliness 4.2
Comfort 4
Neighborhood 4.2
Amenities 3.9
Condition 4.1
Quality 4
Recomendation 84%
“This is by far the worst service of a hotel I had to suffer for a long time. I had to wait 35 minutes to get my key. Treatment of guests who already had a reservation was s***. There was a group of travellers from a cancelled flight who got served at four lines at the front desk. The guests with an already existing reservation had to queue in just one line. After more than 20 minutes waiting time and starting to be impatient suddenly a security guy showed up and accompanied to another line which took another 15 minutes. This security guy just wanted to be nice and helpful but unfortunately it didn't work out. The lady at the front desk was very rude by not welcoming me but just saying "Your name!" in such a way which reminded me to when I served my country. After additional two minutes and after her admitting she doesn't speak English, another guy came who was able to understand me. At least he was nice and attempted to calm me down. I also asked for my receipt so I can leave the hotel early in the morning to catch my flight but he denied. I was forced to line up again in the morning to get my receipt. Good lord, what a terrible service! I know it's not the front desk guy's fault, but it's a management issue. The room looked really shabby and was very spartan. Bathroom's not clean. Air-conditioning is way too loud. WiFi is extremely slow. Just to summarize in a few words: THIS HOTEL DEFINITELY SUCKS..!”
— Matthias Knapp
“Not well maintained room. Windows can't be opened. Toilet seat was broken when we arrived. The airport is very close but the breakfast was so bland you could say it they took the airplane theme too far. Ceiling was so dirty I even noticed (who looks at ceilings?) It may be obvious, but the proximity to the airport comes at the price of your ears: Very noisy, even double glass can't take it. At least the crew is nice. I pitty their souls and the amount of ear damage they take, be it by airplanes or by complaints”
— Rafael Hrasko

Similar Hotels you may also like

Popular properties similar to ibis São Paulo Congonhas
Sheraton São Paulo WTC Hotel
São Paulo Tatuapé, Affiliated by Meliá
Palácio Tangará
InterContinental São Paulo
TRYP by Wyndham São Paulo Guarulhos Airport