New York Marriott Downtown
85 West Street, Near National September 11 Memorial, New York, NY 10006, United States
Rating
4.5
GreenLeader
2024
Price Level
$$$$
房间
506
Pets
No
從 JPY 341,894.90
29
Jun
New York Marriott Downtown, New York
Price & Availability
Select your room
Deluxe King Room ·
Room Only · 1 King Bed
Non Refundable
Deluxe King Room (Accessible) ·
Room Only · 1 King Bed
Non Refundable
Deluxe 2 Double Room ·
Room Only · 2 Double Beds
Non Refundable
Deluxe 2 Double Room (Accessible) ·
Room Only · 2 Double Beds
Non Refundable
Deluxe King Room (River View) ·
Room Only · King
Non Refundable
Deluxe 2 Double Room (River View) ·
Room Only · 2 Double
Non Refundable
Deluxe 2 Double Room (Harbour View) ·
Room Only · 2 Double
Non Refundable
Junior King Suite with Extra Bed ·
Room Only · King
Non Refundable
Junior Suite with Extra Bed ·
Room Only
Non Refundable
Deluxe King Room ·
Bed & Breakfast · King
Non Refundable
Deluxe 2 Double Room ·
Bed & Breakfast · 2 Double
Non Refundable
Deluxe King Room (River View) ·
Bed & Breakfast · King
Non Refundable
Deluxe 2 Double Room (River View) ·
Bed & Breakfast · 2 Double
Non Refundable
Deluxe 2 Double Room (Harbour View) ·
Bed & Breakfast · 2 Double
Non Refundable
Junior King Suite with Extra Bed ·
Bed & Breakfast · King
Non Refundable
Junior Suite with Extra Bed ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
963 reviews
5
868
4
891
3
283
2
79
1
51
Customers Review
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.7
Amenities 4.4
Condition 4.5
Recomendation 78.6%
“This hotel will wow you before you leave, as long as you stay away from the restaurant (more to come on that). Let's start off with saying after traveling what an amazing place to arrive to. The check in was a breeze. You do pay a $25 destination fee each day but don't worry because you will get your money's worth. You can spend $25 every day on food and beverages, get access to the Big Bus tour downtown loop (2 tickets equal to $49 pp), $15 city bike credit, and much more. The room service was the best I've ever seen. We had 3 different housekeepers while we stayed and each one was amazing. It's very evident the management has a well trained staff with guest satisfaction as the number one focus, which was an amazing change of pace. If you get the pleasure of having an interaction with Saad, you will walk away feeling valued. Now the one item I feel Marriott downtown extremely failed at was the 3rd party restaurant they are letting occupy their beautiful building. It was a complete failure to the point where after waiting for the manger of the restaurant to talk to me for 20 plus minutes, I had to walk to the front desk of the hotel to get assistance. They had zero hosts and made people wait at least bare minimum 10 minutes to even interact with someone. It was sad everyday you get in the elevator and everyone talked about their bad experience, makes you wonder when the last surprise audit for the restaurant was. Every guest I interacted with used the $25 at the drink and snack station instead of the restaurant. I was amazed you could use your destination fee at a restaurant but after 3 failed attempts at the restaurant and being ignored by their management, I couldn't bare giving my vacation time or business to them when they have zero customers service. Overall, amazing hotel but avoid using the on property restaurant.”
— Shane Frazer
“Bom hotel. Como prós de assinalar o quarto e a cama. Contras: localização fora do centro e o restaurante concessionado que não se adequa à categoria do hotel.”
— Ramiro Matos
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