“Would not suggest this resort to anyone. Highly disappointed and to be frank not quite sure how they are an accredited resort, they need to be audited. Note: we are leaving a day early due to how pathetic it really is. I tried holding my tongue and don’t typically write reviews, but want to make sure this is seen and anyone that is thinking of booking steers clear. This resort is outdated and old for what you pay. The rooms are unsanitary, our closet door was off the hinges completely and wouldn’t slide. The elevators need to be updated. The food is subpar at best. Flies all over buffet food and workers act like it’s no problem.. ordered room service one evening and it took over an hour to deliver, once delivered they didn’t even have our order correct. Staff: majority unfriendly and act like you are an inconvenience to them when asking for the simplest of things (bottled water, fresh towels, umbrella) For the money paid, this is no where near a 5-star, I give it a 1-star at best. I’m so disappointed and will be taking it up with management.”

“More than anything, I enjoyed the people, friendly service and grounds of this resort. The rooms left a lot to be desired for a 5 star resort. The floors in our room looked unclean upon check in and sure enough, there was quite a bit of dirt if one wanted to walk barefoot on the floor. The views from our room was nice, we had an ocean facing room which made for incredible views each day. Would I stay here again? I'm highly doubtful because the resort did not live up to my expectations of a 5 star resort but the staff and the beautiful grounds made up for all the short comings I experienced. The jerk chicken cart each night made for an additional perk for the trip. They certainly do not go lightly on the alcohol which was nice. That's one difference I noticed with this resort when compared to other resorts I've stayed. The alcohol was rather generously given here. In my opinion, this resort was lacking in a variety of daytime activities but if one has their own agenda or is only looking to relax by the pool or beach while drinking, then that's not an issue. The restaurants were mostly underwhelming in their offerings except for the buffet style restaurants, El Patio and World Cafe which had a plethora of tasty options to choose from. Good experience overall but will likely not be coming back and will try other resorts if in the area again.”