Oasis Palm
Boulevard Kukulcan, Lote C-1, Hotel Zone, Near Langosta Beach, Cancun, 77500, Mexico
Rating
3.4
Price Level
$$$
Rooms
214
Pets
No
from £ 1,539.25
30
Jun
Oasis Palm, Cancun
Oasis Palm
Located at the entrance to the hotel zone, this residence is close to shopping, bars and restaurants, and only 5 minutes from central Cancun. There are links to the public transport network in the immediate vicinity, Plaza Caracol shopping centre is 5 minutes' drive, and the central bus station is 15 minutes on public transport. The resort is only 13 miles (25 minutes) from the airport and is adjacent to the marina that runs excursions to Isla Mujeres. Set next to El Embarcadero pier in Cancún’s Hotel Zone, Oasis Palm - All-Inclusive has 200 m of private beach. This Mexican-style resort offers outdoor pools, a spa, shops and restaurants. The air-conditioned rooms at the Oasis Palm feature a private bathroom. Each one comes with cable TV, and many have fantastic sea views. The Oasis Palm’s 8 restaurants range from Japanese to seafood to Mexican food. There are also 7 bars, including a swim-up bar and a beach bar. Children can enjoy the kids’ restaurant and the activity program. Numerous bars, restaurants and shopping centers can be found nearby. Other activities include Mexican cuisine courses and Tequila and Mezcal tastings.
Price & Availability
Select your room
Preferred Rate
Standard Room ·
All Inclusive
46% - 46.00% discount
Cancel free of charge before Thu, 27 Jun 2024
Standard Double or Twin Room ·
All Inclusive · Double or Twin
Standard Double Room ·
All Inclusive · Double
15% discount
Non Refundable
Standard Family Room ·
All Inclusive · 1 King Bed and 2 Double Beds
Member’s exclusive price
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
OK
3.4
984 reviews
5
1998
4
1235
3
732
2
380
1
424
Customers Review
Value 3.3
Location 3.6
Cleanliness 3.8
Comfort 3.4
Neighborhood 4
Amenities 3.5
Condition 3.4
Recomendation 53.5%
“We are here now and it’s crowded. So many families and it’s been very hard to get into any of the restaurants without waiting in a long line. The pool is always filled with a lot of people and the beach has no waves which is fine but it’s filled with so much seaweed making it hard to enjoy the water. Probably why so many people are in the pool. The only way to make reservations for certain restaurants is to wait in another line when they open. We showed up 30 minutes before they opened and there was already a line of people to make reservations. They were booked up before we even made it to the front of the line and they ONLY take reservations for that day. Extremely inconvenient. This is our third day trying to get into any of those restaurants. Otherwise, the only restaurants open are buffet style food with long lines or waiting in another long line for the other sit down restaurants. The list of restaurants on the property is misleading. They’ve managed to turn ONE of the restaurants listing it as THREE different ones on the property because the bar/snack area and then they have two different menus with very small portions. So I counted only 7 ACTUAL restaurants between the two properties. This was an awful surprise especially knowing that we have to make reservations for some of them and then the lines for the others are extremely long. This morning for breakfast we waited in line for over 45 minutes just to get the the buffet area and get food. The “Adult Only” areas are also crowded and people still bring their kids there. The Snack/Bar area is only a Bar area with no snacks. Some of the restaurant staff were rude and the buffet food is not good. Not much variety in the food either. You have to ask the front desk for water bottles and they will only give you 3 at a time because the room service does not stock up the rooms properly. When we asked where on the property can we get water bottles they said only room service will bring it up. So you have to request that every day. Hotel amenities are not easily accessible and the resort staff has not been responsive in most of our requests with spa packages/excursions/Covid testing etc. The excursion to Playa Del Carmen we had to wait over an hour and a half for the tour person to take us. Would not recommend this resort. Definitely would not recommend it if you don’t like small children running around everywhere and making noise all day and all night. Good: The rooms were very outdated and basic but The hotel property is clean. The valet guys were nice. Check in was very smooth and quick.”
— Vini Ho Chee
“Era la primera ves que me hospedaba en este hotel y me fui con muy mal sabor de boca, definitivamente no lo recomiendo, el día de mi llegada nos entregaron el cuarto hasta las 4:30 de la tarde “porque no habían habitaciones disponibles en el momento “ cuando la reservación se realizó con mucho tiempo de anticipación y obviamente se paga por adelantado, al entregarme la habitación me informan que me la darán pero que por el momento no contaban con los blancos (toallas, sábanas, etc) por otro lado el servicio y la atención desde que llegas es pésima y no se diga en los restaurantes con los meseros, te ponen cara y de mala gana te atienden, cabe destacar que no tiene variedad en los alimentos y su sabor no es muy rico ( por cierto me hizo daño la comida me dio infección estomacal) las sábanas de las camas no te las cambian diario y lo comento porque se ensució y tenía manchas cosa que de verdad me parece muy desagradable, la limpieza debe ser lo más importante. Les has mucha falta mejorar en general lástima de hotel porque pudiera ser el mejor de Cancún,pero definitivamente no lo es 😅 de igual manera el transporte qué pasó por nosotros al hotel nos comentó que no es la primera queja que escuchan de los huéspedes ya sin varias por la misma situación.”
— Irasema Wendoline Marin Sanchez
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