Phone Number 946765587 - 956662796
The Westin Excelsior, Florence
Piazza Ognissanti 3, Near Ponte Vecchio, Florence, 50123, Italy
Rating
4.6
Travelers Choice
2020
Price Level
$$$$
Rooms
171
Pets
Yes
16
May

The Westin Excelsior, Florence, Florence

The Westin Excelsior, Florence

The Arno River is just outside the front door of the non-smoking Westin Excelsior Florence which has lavish rooms a handy fitness center and a rooftop restaurant with views in every direction. When you spot the marble columns coffered ceilings and arched windows of the lobby at the six-story Westin Excelsior you'll know you're somewhere special. Facing massive Piazza Ognissanti the hotel is filled with natural light. The 168 lavishly decorated rooms and suites have high ceilings hardwood floors and rich fabrics. Many rooms have step-out balconies with views of the Arno River. You'll feel pampered by LCD TVs with on-demand movies beds dressed in soft-to-the-touch linens and bathrooms swathed in marble. Wi-Fi connections are available. Pets are allowed. If you want to stick with your workout plan cardio machines fill the fitness room. A wonderful surprise is the sleek rooftop restaurant which serves cutting-edge Mediterranean cuisine and 360-degree panoramas of the city. All public areas are non-smoking. Parking is available. Situated on the Arno River the Westin Excelsior has a hard-to-beat location. The Piazza della Signoria and the Uffizi Gallery are an easy stroll away. If you want to cross the river the Ponte Vecchio is a 10-minute walk from the hotel. The Santa Maria Novella Railway Station is less than a half-mile away. Florence Airport is five miles northwest and Galileo Galilei Airport is 50 miles west of the property.

The Westin Excelsior, Florence

Price & Availability

Overall

Wonderful
4.6
309 reviews
5
1418
4
388
3
82
2
27
1
21

Customers Review

Value 3.5
Location 4.8
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.8
Amenities 4.5
Condition 4.6
Recomendation 87.6%
“Wow! So beautiful. Stunning rooms. Beautiful & comfy. Appreciated the daily water bottles. Staff extremely helpful. Truly the best front desk staff we’d ever encountered. We had an issue with a gift card (Rome Westin had overcharged us), and the Florence staff took responsibility for resolving it. Location nice. Roof top restaurant/bar is a must-see. We had drinks there during sunset. Fantastically beautiful view of the city. Was one of my favorite experiences in Florence. Note: no coffee/tea service in room, but plenty of options nearby.”
— Peggy Sue
“Lovely location. Beautiful grand old hotel. Super helpful and attentive staff. This hotel has potential to be special again, but management has let it go. My room was €831 per night and based on the pictures and reviews was expecting something 5-star. What I got was a shamefully filthy carpet, fixtures askew, and dirty walls. Until management invests in updating the rooms and some maintenance, you can do a lot better. It did have a lovely view.”
— J Alley

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