“The entire experience was a solid okay - the value might not be there but it's okay. I usually travel to Scottsdale for business so stay often at hotels in the nearby area. I will have nothing but absolutely great things about the staff, from the front desk, to the cleaning crew, to the bartender - all of them were fantastic and made me feel incredibly welcome. My only reason for the 3 star is the value proposition. I'm definitely aware that this is an older building, but it is hard to justify the room rate compared to the Hyatt down the street. I stayed in 155 during my time - the vaulted ceilings were a surprise. Not bad, just weird. It kinda made the room feel smaller. I was bumped to a two-bed room despite traveling solo (and not bad either, I don't mind). It just felt like a smaller room with all the desk/tv/etc on one side of the room. The vinyl flooring didn't make me think it was worth the price I was being charged either -part of the flooring in the bathroom was bowing up and you could feel it flexing when you stepped on it. Location was pretty convenient, with it's own light off Scottsdale road, near the Loop 101. It was a very solid okay. The TV service worked better than the Hyatt or Extended Stay America ever did which was a surprise. I would definitely consider the Hyatt over this if the price is competitive, but it did still have a little charm to it, only enhanced by the staff. 4/3/23 edit: 3 stars is probably too harsh for an "okay" experience so I bumped it up to 4. It really was just okay for the value.”

“I booked online hoping the place is friendly and clean like all Marriotts. Turns out the front desk receptionist working Sunday night January 1st was very unpleasant. Because the lobby smelled of cigarettes and booze and there were people screaming I asked her if we may take a look at the room before checking in. She said it’s impossible and she would rather refund us. My husband has a health condition and it’s an issue when smells are intense so we thanked her and walked to the other Marriott next door. Unfortunately she was mean enough to “warn” the other receptionist to refuse us hospitality because she simply didn’t like us. We live in flagstaff and the highway 17 was closed due to snow storm. Lucky enough we booked another hotel nearby that was clean (holiday inn near the Scottsdale airport) online and dodged this psychotic courtyard receptionist in north Scottsdale. Please Avoid it and go somewhere where they treat customers better.”