Courtyard Houston Brookhollow
2504 North Loop West, In Houston (Brookhollow), Houston, TX 77092, United States
Rating
4.2
Price Level
$$
Rooms
197
Pets
No
from $ 682.55
16
May
Courtyard Houston Brookhollow, Houston
Courtyard Houston Brookhollow
Stop at Courtyard Houston/Brookhollow to discover the wonders of Houston (TX). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Courtyard Houston/Brookhollow. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, desk, telephone. The property offers various recreational opportunities. Courtyard Houston/Brookhollow combines warm hospitality with a lovely ambiance to make your stay in Houston (TX) unforgettable.
Price & Availability
Select your room
Standard King Room ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Standard King Room ·
Bed & Breakfast for 1 Guest · 1 King Bed
Member’s exclusive price
Non Refundable
Standard King Room (Accessible) ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Standard 2 Double Room ·
Room Only · 2 Double
Standard 2 Double Room (Accessible) ·
Room Only · 2 Double
Standard Room ·
Room Only
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
971 reviews
5
42
4
51
3
41
2
26
1
10
Customers Review
Value 3.9
Location 4.1
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.1
Condition 4.1
Quality 3.8
Recomendation 86.4%
“Checked in at 3pm . One out of the two rooms AC didn’t work . Never moved me to different room. Asked for fan didn’t have one . Stayed in lobby most of the night due to hot room. The lobby was nasty they had no disinfectant spray so I can clean it . Trash everywhere . Until 6am when bistro lady came in . She was Amazing . Great customer service . She needs a raise . I did get my money back for the one hot room. Overall 2/5.I work for Marriott. This hotel needs a lot of work . Front desk needs to have better customer service and needs to clean the lobby and lounge area on daily . Check-in às 15h. Um dos dois quartos AC não funcionou. Nunca me mudou para outro quarto. Pediu fã não tinha. Se Hospedaram no lobby mais da noite devido ao quarto quente. O lobby era desagradável, eles não tinham spray desinfetante para que eu pudesse limpá-lo. Lixo em todos os lugares. Até as 6 da manhã, quando a senhora do bistrô entrou. Ela foi incrível. Ótimo serviço ao cliente. Ela precisa de um aumento. Eu consegui meu dinheiro de volta para um quarto quente. Geral 2/5.Eu trabalho para Marriot. Este hotel precisa de muito trabalho. A recepção precisa ter um melhor atendimento ao cliente e precisa limpar o saguão e o lounge diariamente.”
— Zack Lopez
“This hotel is in a good location. Our room was clean and spacious. I had such a wonderful experience checking in. We had been on the road traveling all night and was very tired. Ms. Victoria was amazing. She was attentive to our needs and so kind. Every Marriott hotel needs a Ms. Victoria! She made our stay memorable. Este hotel está em uma boa localização. O nosso quarto era limpo e espaçoso. Eu tive uma experiência maravilhosa no check-in. Estávamos na estrada viajando a noite toda e estávamos muito cansados. A Sra. Victoria foi incrível. Ela estava atenta às nossas necessidades e muito gentil. Todo hotel Marriott precisa de uma Ms. Victoria! Ela fez a nossa estadia memorável.”
— Shericka Mosley
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