City Express Nuevo Laredo

Carlos Melchor

Sep 06, 2021

1

Huele feo, el baño sucio lleno de cabellos, el elevador huele a pies y sudor, la comida quemada y sin sabor; nunca había ido a un Hotel tal descuidado

Daniel Robles

Sep 06, 2021

5

Estuvo bastante bien por el precio pagado. Incluyó desayuno y transporte al aeropuerto. El olor del pasillo no es muy agradable y los aires acondicionados hacen bastante ruido, fuera de eso todo excelente.

Carlos Melchor

Sep 06, 2021

1

Huele feo, el baño sucio lleno de cabellos, el elevador huele a pies y sudor, la comida quemada y sin sabor; nunca había ido a un Hotel tal descuidado

Daniel Robles

Sep 06, 2021

5

Estuvo bastante bien por el precio pagado. Incluyó desayuno y transporte al aeropuerto. El olor del pasillo no es muy agradable y los aires acondicionados hacen bastante ruido, fuera de eso todo excelente.

Vitorio Moreoni

Sep 06, 2021

4

El personal muy atento, pero por favor fíjense mucho en los cabellos que están en el piso, y barrer bien la alfombra!!

Veronica

Sep 06, 2021

2

For a super hot day we got only one tiny water bottle, one towel for two people as soon as we were walking in our room the smell was so disgusting. It smelled humid and nasty. At night they were a lit of drunk men outside the parking lot and a lot of beer bottles thrown all over the parking lot. In the morning when we went out my car had a scratch on the trunk of my car like if they had put their cans. I will take a picture and will load it. I dont think I will stay here again.Very bad experience for me

Vitorio Moreoni

Sep 06, 2021

4

El personal muy atento, pero por favor fíjense mucho en los cabellos que están en el piso, y barrer bien la alfombra!!

Lucia Marquez

Sep 05, 2021

3

Esta bien la habitación, deberían de mejorar: la señal de la televisión, no poner toallas de baño muy desgastadas, dar mantenimiento a las regaderas, el agua de cortesía considerar por lo menos una botella de 500ml.

Lucia Marquez

Sep 05, 2021

3

Esta bien la habitación, deberían de mejorar: la señal de la televisión, no poner toallas de baño muy desgastadas, dar mantenimiento a las regaderas, el agua de cortesía considerar por lo menos una botella de 500ml.

Veronica

Sep 02, 2021

2

For a super hot day we got only one tiny water bottle, one towel for two people as soon as we were walking in our room the smell was so disgusting. It smelled humid and nasty. At night they were a lit of drunk men outside the parking lot and a lot of beer bottles thrown all over the parking lot. In the morning when we went out my car had a scratch on the trunk of my car like if they had put their cans. I will take a picture and will load it. I dont think I will stay here again. Very bad experience for me

Lety Abasta

Aug 23, 2021

3

Tenemos dos años hospedando nos en esté hotel por cuestiones de la escuela... Y siempre hay un pero... En el... En esta ocasión el aire no enfriaba suficiente... Olía muchísimo a drenaje....Espantosamente... Y el día domingo... Antes de solicitar cualquier cosa el encargado de recepción ya estaba dándonos una negativa.... Rotunda.... Así que ni hielo ni nada... Podíamos pedirle....

Ben Murphy

Aug 23, 2021

5

Nice staff, good breakfast. Eles seguraram minhas malas durante a noite enquanto eu ia à fronteira para renovar meu visto e tomar a vacina. A garota que trabalha na recepção durante o dia foi muito útil.

Lety Abasta

Aug 23, 2021

3

Tenemos dos años hospedando nos en esté hotel por cuestiones de la escuela... Y siempre hay un pero... En el... En esta ocasión el aire no enfriaba suficiente... Olía muchísimo a drenaje....Espantosamente... Y el día domingo... Antes de solicitar cualquier cosa el encargado de recepción ya estaba dándonos una negativa.... Rotunda.... Así que ni hielo ni nada... Podíamos pedirle....

Alejandro Mujica

Aug 23, 2021

1

Almohadas no confortables. Resumidero del baño se estanca el agua. Poco papel sin toallas para bañarse. Clima lento

Ben Murphy

Aug 17, 2021

5

Nice staff, good breakfast. They held my bags overnight for me while I went to the border to renew my Visa and get the vaccine. Girl who works the front desk in the day was really helpful.

Enrique Aquino

Aug 06, 2021

1

Desta vez, minha estada não foi muito agradável. Eles me pararam de dois pagamentos por causa do sistema lento que eles têm para cobrança. Eu não os reflito. O pagamento pelo qual eu tive que pagar em dinheiro novamente e esperar que sua cobrança fosse refletida para devolver o valor em dinheiro. Muito mau serviço expresso de nomeação. Coloque as baterias para que seus clientes estejam saindo. Não vou ficar lá de novo porque passo muito tempo na recepção. E estou muito cansado. O que é uma pena sobre o hotel.

Enrique Aquino

Aug 06, 2021

1

En esta ocasión mi estancia no fue muy placentera. Me detuvieron dos pagos por que su sistema lento que tienen para cobro. No les reflejo. El pago por lo que tuve que volver a pagar en efectivo y esperar a que se les reflejará su cobro para regresarme la cantidad en efectivo. Muy mal servicio cita express. Ponte las pilas por se te va la clientela. No me vuelvo a quedar ahí por que pase mucho tiempo en recepción . Y yo con mucho cansancio. Que lastima de hotel.

Ismael Gómez González

Jul 06, 2021

4

Agende que me llevará el shuttle del hotel a la frontera y a la mera hora me avisan que no me pueden llevar. Por fortuna la gerente me dio excelente atención pidiendo sin dudar un taxi. Se me soluciono en cuestión de 10 minutos.

Marta Benitez

May 02, 2021

5

Excellent service, hospitality, breakfast, room, housekeeping, beyond and above, especially the door greeter,very helpful...will come back to this hotel❤❤❤

Maggie Janzen

Mar 22, 2021

5

Great service! So polite and caring! I really enjoyed the stay but one thing bothered me, the strong smell. It gave me a headache and I couldn’t sleep because of it. But yes an excellent hotel! Keep up the hard work!!!

Marc Contreras

Dec 19, 2020

5

Staff is always happy to assist when your at City Express. Always enjoy my stay here when I am in Nuevo Laredo.

Willem Vankesteren

Oct 06, 2020

5

Basic hotel. But clean and a great service all the way around. A great weekend stay in Nuevo Laredo.

Liam Loaiza

Sep 06, 2020

2

Fatal customer service, when I first entered my room the shower was dirty, no telephone??? And breakfast was disgusting, no flavor no nothing, only box juice and bottled water were good

Vince H.

Sep 06, 2019

4

I got the most economic room. It is small, but does not feel crowded. The furniture looks modern I'd say. Am happy with what I got for my money. My only problem was at check-in time, I has to wait from 3 to 4:15 to get my room.

Davif D

Excellent quick accommodation

3

Overall room was clean, cool AC, great coffee, just shower had mildew built up on the grout lines at eye level didn't use the shower. In general is ok, night security was a plus. I would stay again...

CHRISTENPOMPA

Cheapest hotel in town.

4

They had the best price in town. The rooms are clean and the location seems to be 2years old top. Great service from the front desk staff. The downside is that the check in says on the website...

774lilianad

Cockroaches

1

Staff at the front desk at check in had terrible attitude. The condition of room can be improved and renewed and breakfast service is very poor, but the worst is that I found cockroaches by the TV...

Alfonso G

Terrible service

1

checked in had no pillows or towels in the room,, had to wait,,, then never received a remote control for TV even though front desk said they would send up to room 3 times,,, final straw was when...

bktip

Nice Hotel, very strong humidity smell

4

The hotel is basic but nice, and the staff were friendly. As we went to our room, I noticed the hallway carpets were pretty dirty- There was even a matted ball of hair that I thought was a large...

yadiradery

Excellent service

5

Our stay was definitely excellent. The customer service representatives were very attentive, but we just had one little inconvenience, which is that the bathroom had a drain smell and my...

City Express Nuevo Laredo, Nuevo Laredo

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City Express Nuevo Laredo, Nuevo Laredo

City Express Nuevo Laredo

Price & Availability

Travelers

Select your room

Standard Queen Room ·

Standard 2 Double Room ·

Superior Queen Room with Extra Bed ·

Overall

Customers Review