Sonesta Simply Suites Salt Lake City Airport

Jennifer Edgren

Mar 29, 2023

5

We are truckers who stay here during our off time. This location offers everything we need including free laundry, dog friendly rooms and fully equipped kitchens. The staff has been very accommodating and friendly. We love our stays here.

Mikeyr3x !

Feb 09, 2023

5

Stayed here due to Training for breeze. Staff was amazing, any concerns or questions, they had answers to. any problems, they fixed them right away! I even asked for a rice cooker and the manager Justin went out and bought some! Talk about initiative! K was amazing she was really really cool , she let me play with Her two puppies pretty much everytime she was there, which gave me good luck and definitely reduced stress, the puppies we’re practically my best friends . K was super sweet and helpful as well, personally I think she deserves a healthy raise for the way she went above and beyond! Solid staff and hotel. Would definitely stay there again! Love you guys! -Micheal

Anthony Scott

Jan 23, 2023

5

I have been in Amsterdam and realized that I hadn’t written a well deserved review for my experience at the Sonesta SLC airport. When we arrived in Salt Lake, we called the hotel and they had the complimentary shuttle come pick us up within 10 minutes. The gentleman that picked us up was incredibly kind and helped load our luggage. We arrived at the hotel to be assisted with our check in by Darlene. She was incredibly friendly, professional, and went out of her way to make sure we were comfortable. She was a total gem during our check-in process. We arranged a 1:30PM pick up for the shuttle to get back to the airport next day, and Erica was our shuttle driver. She was exceptionally kind and very friendly towards us. Overall the customer service at this hotel was seriously the best, better than some Four Seasons & JW Marriott’s that we’ve stayed at; that is saying a lot! The rooms were spacious, clean, and well appointed. The proximity to the airport is also super convenient. I rate this experience a 5/5.

Brandon Peterson

Nov 27, 2022

5

I've stayed here several times over the years for work. The rooms are always clean and stocked with all the essentials for an extended stay: fully stocked kitchen, extra linens, etc. The complimentary laundry room, as well as the market and gym make long work trips more bearable. Plus, the shuttle drivers offered multiple opportunities to bring guests to local grocery stores. The staff here really put their guests first. I would definitely recommend this hotel to anyone who is looking for a place to stay in SLC.

AJ Krumpelmann

Oct 31, 2022

1

I specifically called before I made my reservation and asked about the deposit amount and if my card would be accepted. For whatever reason sometimes my PayPal credit card is not accepted at certain hotels . Knowing that I made sure to ask about that card with the person on the phone and they had told me it would be absolutely no problem , there were no types of cards they did not accept. When I arrived around midnight I was tired and just wanted to get into bed. I was refused as they tried to charge me more than triple the deposit I was quoted on the phone and on top of that when they saw my card they stated that they would not be able to accept it even though I had explicitly asked that when I made before I made the reservation. I made all of this known to the person that was checking me in and they could not have cared less. The person at the front desk was apathetic and did absolutely nothing to help me in my situation. I even started to tear up because I was so tired, as I had been traveling all day and I got no sympathy or empathy whatsoever. The man at the front desk basically said that's not my problem and wrote me off. And of course it was going to take between 3 to 5 business days to get the charge reversed on my card even though I had not been able to stay.

Perky435

Good for a quick overnight

3

This hotel is pretty nice, and considering proximity to the airport (with a free shuttle) we would stay here again. It has more of a âma & paâ hotel feel when you walk in but the rooms are well...

vanessacarolinah

Good place to stay if you are not looking for luxury in the other hand simplicity...

3

Hotel is nice and practical. If you are a laid back person that's the place for you. We just overnight to enjoy a little bit of Salt Lake City in our way to California. If you want to avoid downtown...

SamEdi75

A "live in" motel

1

Wouldn't recommend. Stayed here, site unseen, due to proximity to the airport and a short, 6 hour layover. It's a "long term" live-in type motel with mailboxes for the "residents". Would not...

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