The Ritz-Carlton St. Thomas
6900 Great Bay, Near Secret Harbour Beach, Great Bay, 00802, Virgin Islands, U.S.
Rating
4.2
Certificate of Excellence
2018
Price Level
$$$$
غرف
180
Pets
No
03
Jun
The Ritz-Carlton St. Thomas, Great Bay
The Ritz-Carlton St. Thomas
Price & Availability
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Overall
Excellent
4.2
43 reviews
5
802
4
308
3
148
2
65
1
56
Customers Review
Cleanliness 4.6
Comfort 4.5
Amenities 4.1
Condition 4.3
“We visited the Club for the second year in a row and we were once again impressed with the resort. We ordered groceries ahead of time for the kids, which is expensive, but makes the trip so much easier upon arrival. This year they had hired Matt, an activities director for the kids, and I can't say enough about how FANTASTIC he is in working with the children. I have 3 young kids and every morning he had different pool activities and every afternoon he had different arts and crafts or fun things for them to do. Though some of the activities were geared more towards older kids, Matt did an amazing job of making sure they could all participate. He also gets a huge round of applause for dealing with the whining from my middle child (we're working on it...). It was good to see several of the other wonderful people we had met the year before, including Tabari. We did move rooms this trip because we stayed over a two week period and the second room we were in was not quite as nice as the first. I also felt that some things were a little worn down - our ac in the first unit wasn't working. Overall, however, it's such a great spot with such wonderful people and so easy to bring the kids!”
— Lindsey Valente
“Worst hotel experience! Once here you can understand why the Ritz doesn't want their name associated with this hotel. Staff is not at all helpful or accommodating. They made us wait 4 hours for our room while friends who checked in after us as well as several other couples all got their rooms right away. We were not offered an apology, a bottle of water, complimentary cocktail... nothing. Their attitude was oh well too bad for you. Horrible way to end an amazing vacation in the Islands. And to top it all off they lost our luggage.”
— Gina Di Veroli
