Phone Number 946765587 - 956662796
Onyx Boston Downtown
155 Portland Street, Near TD Garden, Boston, MA 02114, United States
Rating
4.3
Travelers Choice
2021
Price Level
$$$$
Rooms
112
Pets
Yes
04
Jun

Onyx Boston Downtown, Boston

Onyx Boston Downtown

This Boston luxury hotel is located in the Italian North End district offers in-room spa services and is eco-friendly. It features a 24-hour gym and morning coffee and tea service. Rooms include a minibar with gourmet and organic options. The Kimpton Onyx Hotel provides guest rooms with iPod docking stations and flat-screen TVs. Deluxe linens and bathroom amenities are available in every room as well. The Ruby Room lounge located in the Kimpton Onyx Hotel serves a European-Style breakfast buffet dinner and drinks are available as well. The hotel also offers an evening wine reception in the lobby. TD Garden sports arena home to the Boston Bruins Boston Celtics and the Boston Blazers is less than a 5-minute walk away. Kimpton Onyx Hotel is steps from the North Train Station.

Onyx Boston Downtown

Price & Availability

Overall

Excellent
4.3
942 reviews
5
809
4
564
3
206
2
92
1
39

Customers Review

Location 4
Cleanliness 4.5
Comfort 4.3
Neighborhood 4.5
Amenities 4.1
Condition 4.3
Recomendation 84%
“Booked this hotel with a price match deal and it was okay. Rooms were small but the bed was comfortable and the bathroom was a decent size. They have free breakfast but it's all granola bars and pastries, nothing healthy or hot. Not worth paying for if it wasn't free. I don't know why this is considered a 4 star hotel. It's more like a 3 star hotel. There was no restaurant, no hot food, no room service, the "bar" was just used for the self-serve breakfast but no drinks. The 3 star Marriott Courtyard down the street is even much nicer. It was fine since I was able to book it with a price match deal but if I had to pay full price, I would have been very disappointed. Reservar este hotel com um acordo de preço e foi ok. Os quartos eram pequenos, mas a cama era confortável e o banheiro era de um tamanho decente. Eles têm café da manhã gratuito, mas é tudo barras de granola e doces, nada saudável ou quente. Não vale a pena pagar se não for de graça. Não sei porque é considerado um hotel de 4 estrelas. É mais como um hotel de 3 estrelas. Não havia restaurante, comida quente, serviço de quarto, o "bar" era usado apenas para o café da manhã self-service, mas sem bebidas. O Marriott Courtyard de 3 estrelas na mesma rua é ainda muito melhor. Foi bom, pois consegui reservá-lo com um acordo de preço, mas se eu tivesse que pagar o preço total, ficaria muito desapontado.”
— M P
“I meant to write this last year when we stayed here, but I thought I should sit with my thoughts for a while, so I could write a better review. Today I was reminded of how bad it was when telling someone where NOT to stay in Boston. We stayed here while in Boston on a trip for our 20th wedding anniversary. We get to our room, and it smells strange. It's outdated, but that's no big deal. We go out to grab bite to eat and head back in early due to driving all day. Wake up in the morning and get ready. After showering I notice the shower leaks, and the carpet outside the bathroom is very wet, and in the corner of the doorway where the carpet starts there is mold growing. We let the desk know and they offer no apology. Later, when I contact the hotel, they offer me a small amount of points, but not enough to even get a room for a night anywhere. I send pictures of the mold and they still give no apology. For the amount we paid, we should definitely have been moved out of our moldy room to another room. I'm sure there were rooms available as I never saw any other guest the entire time we stayed. Eu pretendia escrever isso no ano passado quando ficamos aqui, mas achei que deveria sentar com meus pensamentos por um tempo, para poder escrever uma resenha melhor. Hoje me lembrei de como era ruim dizer a alguém onde NÃO ficar em Boston. Ficamos aqui enquanto em Boston em uma viagem para o nosso 20º aniversário de casamento. Chegamos ao nosso quarto, e cheirava estranho. Está desatualizado, mas isso não é grande coisa. Saímos para comer alguma coisa e voltamos cedo devido a dirigir o dia todo. Acorde de manhã e prepare-se. Após o banho, noto que o chuveiro está vazando, e o carpete do lado de fora do banheiro está muito molhado, e no canto da porta onde o carpete começa há mofo crescendo. Avisamos a recepção e eles não oferecem desculpas. Mais tarde, quando entro em contato com o hotel, eles me oferecem uma pequena quantidade de pontos, mas não o suficiente para conseguir um quarto para uma noite em qualquer lugar. Eu envio fotos do molde e eles ainda não dão desculpas. Para o valor que pagamos, definitivamente deveríamos ter sido transferidos do nosso quarto mofado para outro quarto. Tenho certeza de que havia quartos disponíveis, pois nunca vi nenhum outro hóspede durante todo o tempo em que ficamos.”
— Erin Krusee

Similar Hotels you may also like

Popular properties similar to Onyx Boston Downtown
W Boston
Moxy Boston Downtown
Boston Marriott Cambridge
Hampton Inn and Suites Watertown Boston
Sheraton Boston Hotel