Experience Relaxation and Adventure at Hampton Inn & Suites Oahu/Kapolei

Hampton Inn & Suites Oahu/Kapolei

91-5431 Kapolei Parkway, Suite 900, Near Ka Makana Ali'i - The Center for West Oahu, Kapolei, HI 96707, United States

Rating

4.6

Travelers Choice

2022

Price Level

$$$$

Rooms

175

Pets

Jun

Hampton Inn & Suites Oahu/Kapolei, Kapolei

Hampton Inn & Suites Oahu/Kapolei

Price & Availability

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Overall

Wonderful

4.6

937 reviews

552

138

Customers Review

Location 4

Cleanliness 4.7

Comfort 4.6

Neighborhood 4.5

Amenities 4.5

Condition 4.6

Recomendation 90.9%

“Had a great experience with this Hampton hotel. And I would recommend it.Nice staff, clean and overall a good hotel.The only the things I can can complain about are the bathroom door, and laundry costing $6 a load to do.The bathroom door is a roller door that leaves a gap between the wall and door. This allows sounds from inside the bathroom to be really audible in the bedroom. Additionally, there is a floor length mirror on the door that is directlyacross from the toilet...”

— Cory Robinson

“Very comfortable. You get what you paid for, and its expected. (Accordingly by rate). Had many outlets, usb ports for electronics. Alot of towels and such for hygiene. We stayed in a 2 queen non-smoking room and it was quite nice with a swivel chair and two rolling cushions. The a/c control was easy to navigate. The only thing i would pinpoint on is the sliding closet and bathroom doors. If there could be a door stopper of some sort that'd be ideal. Its quite dangerous with kids&babies around. With the constant worry and stress of having to keep an eye on that. But otherwise it's not some urgent and serious that needs attention.”

— C. Eltagonde

Overall Wonderful, 4.6

Location 4

Cleanliness 4.7

Comfort 4.6

Neighborhood 4.5

Amenities 4.5

Condition 4.6

Recomendation 90.9%

Tosh Gibson

Mar 04, 2023

I stayed there for two months. Good amenities: pool, gym, business center, 24/7 coffee & tea, breakfast, and water dispenser. Good location. Free parking! Front desk personnel are the best!

Matthew Hand

Mar 04, 2023

Fantastic guest services. Right next to great authentic local food. Next to a mall to get anything you might have forgotten. Then gym was clean and well kept. Everything about my satay was great.

MaryAnn King

Jan 01, 2023

This was a wonderful place to stay. The breakfast was very good. The staff went above and beyond. When I asked if the omelette had meat they said they would get me one without. The fitness room was clean and had what you needed. We had fun swimming in the pool. They are extremely close to shopping and restaurants. You had lots of choices.

Remonica Washington

Oct 04, 2022

Very clean-comfortable-convenient hotel! Very friendly staff-polite & welcoming! A little loud at night, but not too bad. The location was great. We enjoyed having the Outlet Mall, Foodland & eateries near by. We would definitely stay again!😃

Ken Schinke

Oct 01, 2022

Easy check in experience. Google maps takes you straight to it. Convenient shopping around the area within easy walking distance. Spacious room, comfy bed, looks fairly updated. Neutrogena shower products. Hair dryer and Iron in room. 2 tvs which is nice if staying as a pair. Breakfast was your typical hotel offering. Nothing fancy but when it comes with the room, it's appreciated. Try the watermelon water, pretty good. Two coffee stations, one to the right of the desk and the other in the breakfast area.. Great set up, would definitely stay again.

Mavaega Tainamu

Apr 30, 2022

Este lugar é incrível, atendimento ao cliente incrível, eles garantem que você se sinta bem-vindo. Eles tomam café da manhã das 6h às 10h muita comida, então não tenha medo de comer!! A localização era exatamente onde havia um shopping e um restaurante ao redor. Para ficar para visitar eu recomendo ficar aqui eu durmo bem na cama e foi uma noite incrível.

Mavaega Tainamu

Apr 29, 2022

This place is amazing, customer service awesome, they make sure you feel welcome. They have breakfast in the morning from 6am to 10am a lot of food so don't be afraid to eat!! The location was right where a mall and restaurant around it. For staying for visiting I recommend stay here I sleep well on the bed and it was a amazing one night.

Andrea Cornett

Apr 14, 2022

Gostei muito da minha estadia aqui. Se você é um hóspede de longo prazo, este hotel é uma ótima escolha. Sem taxa de resort. Sem taxa de estacionamento e é muito conveniente. Muitos restaurantes e uma mercearia a uma curta distância (literalmente 50 pés). Os quartos são modernos e confortáveis. A equipe é muito, muito simpática e profissional. Altamente recomendado.

Andrea Cornett

Apr 14, 2022

Disfruté mucho de mi estadía aquí. Si es un huésped a largo plazo, este hotel es una excelente opción. Sin tarifa de resort. No hay tarifa de estacionamiento y es muy conveniente. Muchos restaurantes y una tienda de comestibles a poca distancia a pie (literalmente 50 pies). Las habitaciones son modernas y cómodas. El personal es muy, muy amable y profesional. Altamente recomendado.

Andrea Cornett

Apr 12, 2022

I very much enjoyed my stay here. If you are a long term guest, this hotel is a great choice. No resort fee. No parking fee and it's very convenient. Lots of restaurants and a grocery store right within walking distance (literally 50ft). Rooms are modern and comfortable. Staff is very, very friendly and professional. Highly recommend.

Elizabeth Gesicki

Apr 09, 2022

Comfortable home base for sightseeing. Breakfast was pretty standard Hampton fare with the addition of POG juice. Liked having a water bottle filler in the breakfast area. Pool was lovely and we had it to ourselves most evenings. I had read reviews saying finding parking was difficult but we didn't have any trouble. I thought we would have a microwave in the room, we did not, but there was one available in the breakfast area.

Selena S

Mar 14, 2022

Ficamos por um total de 3 semanas. Prós: A equipe do hotel foi absolutamente maravilhosa. Todos, desde os funcionários da recepção (Kristen, Dee e Jesare são os MELHORES), pessoal da cozinha e arrumação. Muito educado, prestativo e profissional. Eles nos fizeram sentir muito bem-vindos e se esforçaram para ajudar. Toques muito pessoais.Estou extremamente cauteloso por causa do COVID, mas este hotel me fez sentir muito confortável com a minha estadia. Sempre encontramos alguém limpando.Contras: Lavadoras e secadoras. $ 3,00 lavar, $ 1,00 secar. Mas você vai precisar de pelo menos US $ 3,00 para secar uma carga. O hotel tem um pouco de desgaste (tenho certeza devido ao alto tráfego), mas eles trabalham extremamente duro para manter tudo limpo, higienizado e bonito.

Lianne Buenafe

Mar 14, 2022

Sinceramente, quero classificar o Hampton Inn & Suites Kapolei como cinco estrelas, mas farei com que seja 4/5. Vou mencionar a desvantagem em primeiro lugar. Primeiro, não havia microondas. Eu recomendaria ter microondas em todos os quartos. Acredito que todos os convidados precisam de micro-ondas para aquecer a comida. Por último, o ac. Os hóspedes devem poder controlar a temperatura em seus quartos. Eu e minha família estávamos congelando devido ao frio do quarto e tudo o que podemos fazer é usar jaquetas, moletons ou moletons e meias.O lado bom, no entanto, é que eles têm café da manhã gratuito todos os dias, eles podem nos fornecer escova de dentes, pasta de dente, etc (se precisarmos de um), ter frigobar, funcionários simpáticos e prestativos, uma piscina (já tem toalhas limpas para os hóspedes prontos para uso externo), lavanderia, academia e um lindo lounge para ficar. Eu também gosto de como o dispensador de água deles tem esse passo para pegar água em vez de usar nossos dedos para pressionar. Portanto, no geral, este ainda é um bom lugar para ficar. É um ambiente amigável e seguro :)

Lianne Buenafe

Mar 14, 2022

Honestamente, quiero calificar al Hampton Inn & Suites Kapolei con cinco estrellas, pero lo haré 4/5. Mencionaré la desventaja primero. Primero, no había microondas. Recomendaría tener microondas en todas las habitaciones. Creo que todos los invitados necesitan microondas para calentar su comida. Por último, la CA. Los huéspedes deben poder controlar la temperatura en sus habitaciones. Mi familia y yo estábamos helados debido al frío que hacía en la habitación y todo lo que podíamos hacer era usar chaquetas, sudaderas con capucha o sudaderas y calcetines.Sin embargo, el lado bueno es que tienen desayuno gratis todos los días, pueden proporcionarnos cepillo de dientes, pasta de dientes, etc. (si lo necesitamos), obtener una mini nevera, personal amable y servicial, una piscina (ya tienen toallas limpias para que los huéspedes estén listos para uso exterior), lavandería, un gimnasio y un hermoso salón para quedarse. También me gusta cómo su dispensador de agua tiene ese paso para obtener agua en lugar de usar los dedos para presionar. Entonces, en general, este sigue siendo un buen lugar para quedarse. Es un ambiente amigable y seguro :)

Selena S

Mar 14, 2022

We stayed for a total of 3 weeks. Pros: The hotel staff was absolutely wonderful. Everyone from the desk clerks (Kristen, Dee & Jesare are the BEST), kitchen staff, & housekeeping. Very polite, helpful & professional. They made us feel very welcomed and would go out of their way to help. Very personal touches.I am extremely cautious because of COVID, but this hotel made me feel very comfortable with my stay. We always found someone cleaning.Cons: Washers and dryers. $3.00 wash, $1.00 dry. But you will need at least $3.00 to dry a load.The hotel has a little wear and tear (I’m sure due to the high traffic), but they work extremely hard to keep everything clean, sanitized & looking beautiful.

Lianne Buenafe

Feb 17, 2022

I honestly want to rate Hampton Inn & Suites Kapolei a five star, but I will make it 4/5. I will mention the downside first. First, there was no microwave. I would recommend having microwave in all rooms. I believe all the guests needs microwave to heat up their food. Lastly, the ac. Guests should be able to control the temperature in their rooms. Me and my family were freezing due to how cold the room was and all we can do was wear jackets, hoodies or sweatshirts, and socks. The good side however is they have free breakfast every day, they can provide us toothbrush, toothpaste, etc (if we need one), get mini fridge, friendly & helpful staff, a swimming pool (already have clean towels for guests to ready to use outside), laundry room, a gym, and a beautiful lounge to stay at. I also like how their water dispenser has that footstep to get water instead of using our fingers to press. So overall, this still a good place to stay at. It is a friendly and safe environment :)

Cory Robinson

Feb 14, 2022

Tivemos uma ótima experiência com este hotel de Hampton. E eu recomendaria. Nice staff, limpo e em geral um bom hotel.As únicas coisas que posso reclamar são a porta do banheiro e a lavanderia que custa US $ 6 por carga.A porta do banheiro é uma porta de enrolar que deixa um espaço entre a parede e a porta. Isso permite que os sons de dentro do banheiro sejam realmente audíveis no quarto. Além disso, há um espelho até o chão na porta que fica diretamente em frente ao banheiro. . .

Mr. Fixit

Feb 14, 2022

Nice hotel com quartos espaçosos e um café da manhã decente. Abundantes estações de carregamento usb embutidas em toda a sala. Hotel é mais recente com um estacionamento compartilhado com 24h Fitness. Seria bom para eles se eles adicionassem algumas estações de carregamento para carros elétricos, mas os únicos dois estão na extremidade do estacionamento. As opções de comida estão disponíveis, pois estão ao lado de um pequeno shopping center. Gostaria de ficar aqui novamente e não há cobrança de estacionamento como muitos hotel da região. Cerca de 20 minutos de Honolulu.

Sharlene Hall-Smith

Feb 14, 2022

Este local específico é incrível. Eles fazem você se sentir muito bem-vindo. Esta é a segunda vez que fico aqui e é perfeito. Os membros da equipe são os melhores. Os funcionários da recepção noite e dia são os melhores. Eles vão além e isso é um verdadeiro serviço ao cliente. Mesmo que alguns estivessem treinando, eles eram uma equipe e se ajudavam. Eu tive um problema com meu celular e tive que enviar um substituto para mim. A recepção ficou de olho no meu pacote e me ligou no segundo em que ele chegou. Apreciei muito essa pequena gentileza. Obrigado, obrigado.. O hotel é tão limpo e eu sou germaphobe. O serviço de limpeza pulveriza e desinfeta o quarto antes de entrar para limpar. A limpeza está impecável 👌 voltarei..

Mr. Fixit

Feb 14, 2022

Nice hotel with spacious rooms and a decent breakfast. Plentiful usb charging stations built in throughout the room.Hotel is newer with a shared parking lot with 24h Fitness.It would be nice for them if they added some charging stations for electric cars but the only two are at the far end of the parking lot. Food options are available as they are next to a small strip mall. I would stay here again and there is no charge for parking like many hotel in the area.About 20 min from Honolulu.

Cory Robinson

Feb 14, 2022

Had a great experience with this Hampton hotel. And I would recommend it.Nice staff, clean and overall a good hotel.The only the things I can can complain about are the bathroom door, and laundry costing $6 a load to do.The bathroom door is a roller door that leaves a gap between the wall and door. This allows sounds from inside the bathroom to be really audible in the bedroom. Additionally, there is a floor length mirror on the door that is directlyacross from the toilet...

Sharlene Hall-Smith

Feb 14, 2022

Esta ubicación en particular es impresionante. Te hacen sentir tan bienvenido como una ráfaga. Es la segunda vez que me alojo aquí y es perfecto. Los miembros del equipo son los mejores. Los empleados de recepción noche y día son los mejores. Van más allá y ese es el verdadero servicio al cliente. Aunque algunos estaban entrenando, eran un equipo y se ayudaban unos a otros. Tuve un problema con mi teléfono celular y tuve que enviarme uno de reemplazo. La recepción estuvo pendiente de mi paquete y me llamó en el momento en que llegó. Aprecié mucho esa pequeña amabilidad. Gracias, gracias... El hotel está muy limpio y tengo fobia a los gérmenes. El servicio de limpieza rocía y desinfecta la habitación antes de entrar a limpiar. La limpieza es impecable 👌 Volveré..

Sharlene Hall-Smith

Jan 25, 2022

This particular location is awesome. They make you as a gust feel so welcomed. This is my second time staying here and it's perfect. The team members are the best. The front desk employees night and day are the best. They go above and beyond and that is true customer service. Even though some were training, they were a team and they help each other out. I had an issue with my cellphone and had to get a replacement shipped out to me. That front desk kept an eye out for my package and call me the second it came in.. I appreciated that little kindness so much. Thank you, thank you.. The hotel is so clean and I am a germaphobe. The housekeeping sprays and disinfects the room before going in to clean. The cleaning is impeccable 👌 I will be back..

Silvestre Silverio

May 14, 2021

Excelente

German Cea

Feb 13, 2021

Bonito

Collin Reid

Feb 13, 2021

The service and complimentary breakfast was very worth choosing this location. It is a little far away from the beach which is why I gave it a 4 star, but being right inside of a mall made up for that! Try eating at the Thai food store near the hotel. Get there at least an hour before they close.

Alice Allen

Jan 23, 2021

Lugar maravilhoso! Excelentes vistas, clima, comida e serviço!

Alice Allen

Jan 20, 2021

Wonderful place! Great views, weather, food and service!

Brad Zingone

Jan 16, 2021

Os quartos são ótimos, serviço excelente. 4 estrelas devido à falta de pequeno-almoço lustroso e não há banheiros tão grandes. Simpatia do pessoal incomparável!

Brad Zingone

Jan 16, 2021

Las habitaciones son geniales, el servicio excelente. 4 estrellas debido a la falta de brillo del desayuno y no tan buenos baños. Amabilidad del personal inigualable.

Brad Zingone

Jan 14, 2021

Rooms are great, service excellent. 4 star due to lack luster breakfast and no so great bathrooms. Friendliness of the staff unmatched!

Antonio Ortiz

Jan 13, 2021

Excelente equipe, pronta para ajudar em qualquer necessidade. Excelente localização com o shopping ao lado. Muitos restaurantes, da cozinha tradicional americana à local.

C. Eltagonde

Jan 13, 2021

Muito confortável. Você recebe o que pagou e o que é esperado. (De acordo com a taxa). Tinha muitas tomadas, portas USB para eletrônicos. Um monte de toalhas e tal para higiene.Nós ficamos em um quarto para não fumantes com 2 camas queen size e foi muito bom, com uma cadeira giratória e duas almofadas rolantes. O controle a / c era fácil de navegar.A única coisa que eu destacaria é o armário deslizante e as portas do banheiro. Se pudesse haver algum tipo de batente de porta, seria o ideal. É muito perigoso com crianças e bebês ao redor. Com a preocupação e o estresse constantes de ter que ficar de olho nisso. Mas por outro lado não é algo urgente e sério que precisa de atenção.

C. Eltagonde

Jan 02, 2021

Very comfortable. You get what you paid for, and its expected. (Accordingly by rate). Had many outlets, usb ports for electronics. Alot of towels and such for hygiene. We stayed in a 2 queen non-smoking room and it was quite nice with a swivel chair and two rolling cushions. The a/c control was easy to navigate. The only thing i would pinpoint on is the sliding closet and bathroom doors. If there could be a door stopper of some sort that'd be ideal. Its quite dangerous with kids&babies around. With the constant worry and stress of having to keep an eye on that. But otherwise it's not some urgent and serious that needs attention.

Antonio Ortiz

Dec 24, 2020

Excellent staff, quick to help with any needs. Great location with the mall next to it. Plenty of restaurants, traditional american to local cuisine.

Ramon Esequiel Ogando Rosario

Dec 13, 2020

Excelente

Nicholas Dowell

Oct 13, 2020

O quarto era excelente! Muito bem limpo. Os funcionários desinfetavam constantemente os lobbies e o resto do hotel. O quarto estava lacrado com um adesivo de garantia de limpeza antes da minha entrada. Hospedado aqui para duas semanas quarentena e minha estadia regular. O serviço de quarto me trouxe uma tonelada de café da manhã todas as manhãs e mudou diariamente. Esqueci o cabo de alimentação do meu laptop e eles ajudaram a entregar-me um novo no primeiro dia! O serviço foi excepcional. Eles me fizeram rir repetidamente e eu gostei muito do meu tempo aqui. A velocidade da internet era muito alta, em torno de 500mbps. Consegui conectar meu laptop com um hdmi à tv de 40 polegadas para netflix. Eles também tiveram uma tonelada de maratonas de filmes nos canais de TV regulares e sempre havia algo bom para assistir. Veio com um mini quitinete. Pia, geladeira, microondas. Eles me mantinham abastecido de produtos de higiene pessoal. Lavanderia eram grátis! No geral, não poderíamos ter escolhido um lugar melhor para ficar!Hilton, você está entre os melhores funcionários de hotel que eu já vi! .. e eu ficamos em mais de 40 hotéis diferentes em todo o mundo. Ótimo trabalho e obrigado a todos por tornar minha estadia tão confortável!

Nicholas Dowell

Oct 13, 2020

¡La habitación era excelente! Muy bien limpiado. El personal estaba constantemente desinfectando los vestíbulos y el resto del hotel. La habitación estaba sellada con una etiqueta de garantía limpia antes de mi entrada. Me alojé aquí durante dos semanas en cuarentena y mi estancia habitual. El servicio de habitaciones me traía un montón de desayuno todas las mañanas y cambiaba a diario. ¡Olvidé el cable de alimentación de mi computadora portátil y me ayudaron a entregarme uno nuevo el primer día! El servicio fue excepcional. Me hicieron reír repetidamente y disfruté mucho de mi tiempo aquí. Internet era de muy alta velocidad, alrededor de 500 Mbps. Pude conectar mi computadora portátil con un hdmi al televisor de 40 pulgadas para netflix. También tenían un montón de maratones de películas en los canales de televisión habituales y siempre había algo bueno para ver. Venía con una mini barra de cocina. Fregadero, nevera, microondas. Me mantuvieron abastecido de artículos de tocador. Las instalaciones de lavandería eran gratis. En general, no podría haber elegido un lugar mejor para alojarse.Hilton, el personal de este hotel se encuentra entre los mejores que he visto en mi vida. .. y me he alojado en más de 40 hoteles diferentes en todo el mundo. ¡Buen trabajo y gracias a todos por hacer que mi estadía fuera tan cómoda!

Angel Kamaka

Oct 13, 2020

This hotel is amazing. Tiana, front desk is a really amazing worker. The hotel has really provided everything that I've requested. She Upgraded my room because i was staying a while and wanted to make me more comfortable. just really amazing staff. i like the security at the door. honest. Dont have to drive far for anything. everything is in a 3 mile radius.

Nicholas Dowell

Oct 13, 2020

The room was excellent! Very well cleaned. Staff were constantly disinfecting lobbies and the rest of the hotel. Room was sealed with a clean guarantee sticker prior to my entrance. Stayed here for a two week quarantine and my regular stay. Room service brought me a ton of breakfast every morning and it changed daily. I forgot my laptop power cord and they helped deliver me a new one on the first day! The service was exceptional. They made me laugh repeatedly and i thoroughly enjoyed my time here. The internet was very high speed, around 500mbps. I was able to hook up my laptop with an hdmi to the 40 inch tv for netflix. They also had a ton of movie marathons on the regular tv channels and there was always something good to watch. Came with a mini kitchenette bar. Sink, fridge, microwave. They kept me stocked up on toiletries. Laundry facilities were free! Overall couldnt have picked a better place to stay!Hilton, you staff at this hotel are among the best hotel staff ive ever seen! .. and ive stayed at over 40 different hotels worldwide. Great job and thanks everyone for making my stay so comfortable!

Marleny Cardona

Feb 13, 2019

Hotel precioso

Paola Escobar

Feb 13, 2019

La vista desde nuestra habitación no era agradable

Santiago Vélez

Feb 13, 2019

Super de lujo muy buena hospitalidad muy limpio y super buena onda todo el personal!

Abraham Pomales

Feb 13, 2018

Super relajado

rorb61

Quiet and clean Hotel away from the hustle of Honolulu.

This hotel was the quietest hotel I have ever stayed in. It is located within a Mall in the Kapolei area. The staff and housekeeping was excellent. It is about 30 minutes to Honolulu and the traffic...

Adventure11273240681

Awesome Stay

Great location, courteous staff, great room accommodations and provisions, and an all around great stay. Was at four separate hotels during this trip, and this hotel was by far the best. Would stay...

194natalien

Love the area!

Great place to stay away from the busy downtown area. Easy drive south to Honolulu/Waikiki, or north to North Shore. This suburban area feels like home away from home, but in the middle of paradise...

Betty N

Great Staff!

The staff was Very friendly and helpful. During breakfast, the breakfast crew worked hard and successfully kept the breakfast area clean and well stocked. The front desk was friendly and took care of...

Ben1472

Good vicinity

Clean, good value,good breakfast.polite staff. Good bed. House cleaning is every other day and we ran out of towels and toilet rolls often. Toilet could easily clog as the hole of the toilet is...

mdavis517082

Great stay

Enjoyed our stay. Nice overnight stay. We enjoyed the complimentary breakfast had a lot of variety. And my kids really enjoyed the pool that was not crowed. The people were very friendly and greeted...

ShelbyGTE

Perfect place every time!

This location is centrally located. Great shopping. Many places to eat within walking distance. Always clean and comfortable place to stay. The staff are friendly, and very helpful. Good breakfast...

ChevetteN

Amazing service and staff

The staff was very friendly and helpful. Sharnel who works at the front desk was so kind and a breath of fresh air when ever we saw her. They accommodated us and the stay there was as if we were...

mamsainey

Not Satisfied

Not happy with my stay. I had one two many issues with my room. Breakfast was very limited, stay a week and saw chicken sausages just once. I don't eat pork so didn't leave me with an alternative...

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