Conrad Tulum Riviera Maya
Carretera Cancun Tulum 307, Near Akumal Ecological Center, Tulum, 77774, Mexico
Rating
4.4
Price Level
$$$$
Chambre(s)
349
Pets
Non
de AUD 6,542.48
25
mai
Conrad Tulum Riviera Maya, Tulum
Prix et disponibilité
Select your room
Oversized King Room with Plunge Pool and Balcony (Accessible) ·
lit et petit-déjeuner
Oversized 2 Queen Room (Tropical View) with Balcony ·
lit et petit-déjeuner
Oversized 2 Queen Room (Tropical View) with Balcony ·
Chambre seulement
Oversized King Room with Plunge Pool and Balcony (Accessible) ·
Chambre seulement
Oversized King Room (Tropical View) with Balcony ·
lit et petit-déjeuner
Oversized King Room (Tropical View) with Balcony ·
Chambre seulement
Oversized 2 Queen Room (Limited Ocean View) with Balcony ·
lit et petit-déjeuner
Oversized 2 Queen Room (Limited Ocean View) with Balcony ·
Chambre seulement
Standard 2 Queen Room (Tropical View) ·
Chambre seulement · 2 Queen
15% remise
Non Refundable
Standard King Room (Tropical View) ·
Chambre seulement · King
15% remise
Non Refundable
Standard King Room (Accessible) ·
Chambre seulement · King
15% remise
Non Refundable
Standard 2 Queen Room (Limited Ocean View) ·
Chambre seulement · 2 Queen
15% remise
Non Refundable
Standard King Room (Accessible) ·
lit et petit-déjeuner · 1 King Bed
Non Refundable
Standard 2 Queen Room (Tropical View) ·
lit et petit-déjeuner · 2 Queen Beds
Non Refundable
Standard King Room (Tropical View) ·
lit et petit-déjeuner · 1 King Bed
Non Refundable
King Bed - Tropical View ·
lit et petit-déjeuner
15% remise
Non Refundable
1 King Bed - Accessible Room ·
lit et petit-déjeuner
15% remise
Non Refundable
Oversized 2 Queen Room (Ocean View) with Balcony ·
Chambre seulement
Oversized King Room (Ocean View) with Balcony ·
Chambre seulement
Oversized King Room (Ocean View) with Balcony ·
lit et petit-déjeuner
Oversized 2 Queen Room (Ocean View) with Balcony ·
lit et petit-déjeuner
Standard 2 Queen Room (Limited Ocean View) ·
lit et petit-déjeuner · 2 Queen Beds
Non Refundable
Standard King Room (Ocean View) ·
Chambre seulement · King
15% remise
Non Refundable
Standard 2 Queen Room (Ocean View) ·
Chambre seulement · 2 Queen
15% remise
Non Refundable
Oversized King Room (Limited Ocean View) with Balcony ·
Chambre seulement
Oversized King Room (Limited Ocean View) with Balcony ·
lit et petit-déjeuner
Standard King Suite (Tropical View) ·
Chambre seulement
Standard King Suite (Tropical View) ·
lit et petit-déjeuner
Standard King Suite (Ocean View) with Spa Bath ·
Chambre seulement
Standard King Suite (Ocean View) with Spa Bath ·
lit et petit-déjeuner
Governors Elegant King Suite ·
Chambre seulement
Governors Elegant King Suite ·
lit et petit-déjeuner
Elegant Presidential King Suite with Kitchenette ·
Chambre seulement
Elegant Presidential King Suite with Kitchenette ·
lit et petit-déjeuner
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
64 reviews
5
144
4
6
3
7
2
2
1
3
Customers Review
Cleanliness 4.9
Comfort 4.4
Amenities 4.6
Condition 4.7
“The property is wonderful and the architecture is really great. It's very evident that the staff are trying their best to please guests. However, I must say very honestly that this is not a 5 star experience at this point - it falls short in a number of very important areas which I'm sure they will eventually fix. First, and most importantly, the property is not wheelchair accessible as there are significant stairs near the lobby with no elevator access. Second, many of the staff do not speak English and it's very hard to communicate. Third, there are no printed menus for the restaurants so they are directing to QR codes which often don't work due to signal issues and also not helpful to guests who want to detach from their phones. In addition, I must say that the Hilton Honors experience was not great as we arrived in the evening and they still didn't have a room available for us for over an hour (the property is practically empty and this is not acceptable for a 5 star resort). Rooms are fairly small, nothing very special. Few smaller things to note, the TV channels are not working (they have some signal issue), we had a broken thermostat in the room and moving around the resort at times takes 20-30 mins of waiting for a golf cart. On the positive side, the people are really kind and we had a wonderful dinner experience in their Mediterranean restaurant. The staff in the restaurant were truly impeccable in their service and we are thankful for that.”
— Minati Acharya
“Este hotel es hermoso y el servicio es increíble,todo el staff es muy amable y atento y los restaurantes de especialidad es increíble, mi favorito es Autor, la comida es es super buena pero el staff incluido el chef hacen qué la experiencia sea única,la manager Victoria y nuestro mesero Miguel super atentos, también la chica que nos atendió en la alberca estuvo super atenta.”
— Adriana Rojas
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