Discover Affordable Comfort at Best Western Sugarland Inn in Sugar Land, TX

Jewell Booth

Jan 13, 2022

4

Good value for the price. It is well decorated, offers the hot breakfast that most places no longer serve, and is in walking distance to a few restaurants and a supermarket. I wasn't impressed with the overall cleanliness. My first room did not have heat. And one of the beds in my second room had a huge dip in the mattress. All of the staff were very nice.

Bayou City Renovations

Dec 16, 2021

5

Great place. Staff is excellent and attentive to details. It smells clean and inviting. Will definitely keep coming back when we have work in the area.

Json Le

Dec 14, 2021

2

The lighting in the hotel room was dimmed. They give you a butch of lamps that aren’t bright. The room itself is one, in the corner of the bed, very much pointless. Anyways, my overall problem with the hotel experience is that I ask for the third floor. Left a note a week before my trip and was given the option of first or second. My hotel bedroom door would never ever lock. I didn’t know this until I left and came back with my door pretty much push open ready. I called the front desk. They told me the maintenance guy would come up in the morning. Didn’t even offer me to move room. Just called because they heard of a complaint. Yeah! I’m over here on my stay trying to figure out how to get the door to lock cause I need to get started on my trip to Houston!!! But no, I’m here fooling around with your door that refuses to lock. Eventually by 1pm, “in the morning”, he showed up and told me all I need to do is lift the door up a little for it to lock. Are you serious? When I close the door, I have to hold it up at the same time. Seriously, What a freaking hassle but I did it anyways cause I was just over it. Honestly, would I stay at this hotel again. No. Would I recommend them. No. The only good this is they are located in a decent area. Next to a shopping plaza and not too far from the highway. Which is everything out of the hotel. Bathroom towel was dirty. The blanket was... well there wasn’t no comforters. The bed was old as hell with all type of marking. I don’t know. Next time, I don’t care how last minute the trip is... I’ll pay the extra couple of dollars. Best Western Sugarland you guys need to do better.

Martin Acevedo

Oct 16, 2021

5

Place was very nice! The whole room was very clean and well lit. The restroom was big and had a walk in shower that was amazing! I would highly recommend this place to anyone in the area. Staff was nice and they even offered to turn the juice machine back on after us being a little late to breakfast.

Jordan Kawzinski

Sep 12, 2020

5

Clean

Rizwan

Aug 13, 2020

2

The proximity to everything Staff was not will to help me with my issue of compensation.

Liliana

Oct 22, 2019

5

Staff was great

Masaud

Jul 14, 2019

5

Location, awesome, great staff, Breakfast was ok. Swimming pool was not ready to be used which was the only thing not fulfilled their promise

Barbara

Jun 15, 2019

5

No meat on the breakfast bar

Verified Hotel Guest

Feb 05, 2019

5

None smoking room All was good

Hawt4fam

Best Hotel EVER

5

Staff is so nice! Hotel is very clean and they have coffee creamer out even if you come in late! Breakfast was amazing and did I mention the staff is so friendly- they are! Iâve stayed in many places...

armymomtlc1

Second Stay

3

We were disappointed with this stay. The towel hanging on a wall in the bathroom was clearly dirty when we got there, a few others were questionable. There was one wash cloth for three guests. Kind...

ChicRoadTripper

Tucked away and quiet.

5

This was an exceptional Best Western. The property is tucked away and very quiet; no freeway noise.The staff is exceptional and the property is very clean. My room was very clean and the breakfast...

btilford

The hotel could use some work

2

The mattress top was lumpy as were the pillows. The provided blanket was really rough, not soft. No comforter was provided. The room decor was nice and the room appeared clean. The refrigerator...

54strain

So freaking clean

5

This location was so clean, stylish, relaxing atmosphere. Enjoyed my stay and will book again. Breakfast was delicious. Check in was fast and the employees in guest services were friendly. I am...

C5640QXjosephl

Second Home

5

Due to deep freeze in Texas in early February 2021we had to move out our home. First thought was to stay at this local Best Western. Our stay totaled 46 days (through 2 separate stays). It really...

Best Western Sugarland Inn, Sugar Land

Best Western Sugarland Inn

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