Phone Number 946765587 - 956662796
DoubleTree by Hilton Cheltenham
Cirencester Road Charlton Kings, Near Cheltenham Town Hall, Cheltenham, GL53 8EA, United Kingdom
Rating
3.9
Price Level
$$
Rooms
148
Pets
Yes
from $ 1,017.71
30
Jun

DoubleTree by Hilton Cheltenham, Cheltenham

DoubleTree by Hilton Cheltenham

Perched on the edge of Lilley Brook Golf Course, our manor house mixes contemporary luxury with a Georgian aesthetic. We're two miles from central Cheltenham, with the sprawling Cotswolds 20 minutes away. Indulge in our full-service spa and afternoon tea in the lounge, and enjoy an indoor pool, steam room, and complimentary welcome cookie. The Georgian manor house of DoubleTree by Hilton Cheltenham offers complimentary WiFi free parking and is set in beautiful landscaped gardens that overlook Lilley Brook's 18-hole golf course. Guests can enjoy the onsite spa beauty salon and fitness centre. Guests can enjoy a drink at the bar or a meal in the restaurant. Upon check-in guests can enjoy a complimentary cookie. The rooms feature flat-screen TVs and a hospitality tray. Every room has an en-suite bathroom with complimentary toiletries provided. Additional extras available in the deluxe rooms include chocolates and bathrobes and the rooms offer garden views. The suites feature a separate living/dressing room a sofa bed and a 50-inch TV. The onsite leisure centre features a 15-metre pool sauna steam room and hot tub. Beauty treatments and massage are also offered and there is a gym with fitness classes available. There are two eateries at the hotel the Lakeside Restaurant offers cooked and Continental breakfast and an a la carte dinner menu in a beautiful setting overlooking the garden and lake. Lilley Brook Bar & Lounge offers specialty teas and coffees afternoon tea lunch bar snacks and light evening meals. Business facilities are available including meeting rooms audio and visual equipment for hire and printing and photocopying services. Cheltenham Racecourse is 4 miles from the property and it is 5 miles to GCHQ. Cheltenham’s spa town centre is less than 2 miles away. It is a 2-minute walk to a bus stop. The Cotswolds can be reached in a 22-minute drive.

DoubleTree by Hilton Cheltenham

Price & Availability

Select your room

Room

Cosy Double Room ·

Room Only · Double
Total
$ 1,017.71
Room

Standard King Room ·

Room Only · King
Total
$ 1,100.31
DoubleTree by Hilton Cheltenham

Deluxe Queen Room (with View) ·

Room Only · Queen
Total
$ 1,278.55
Room

Standard King Room ·

Bed & Breakfast · King
Total
$ 1,306.64
Room

Cosy Double Room ·

Bed & Breakfast · Double
Total
$ 1,334.73
Room

Deluxe Queen Room ·

Room Only · 1 Queen Bed
Book now and save
Total
$ 1,429.91
DoubleTree by Hilton Cheltenham

Queen Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,455.61
DoubleTree by Hilton Cheltenham

Twin Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,455.61
DoubleTree by Hilton Cheltenham

King Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,462.26
DoubleTree by Hilton Cheltenham

Deluxe Queen Room (with View) ·

Bed & Breakfast · Queen
Total
$ 1,478.49
Bathroom

Standard Queen Room ·

Room Only · Queen
Total
$ 1,493.14
DoubleTree by Hilton Cheltenham

Queen Bed ·

Room Only
15% discount
Total
$ 1,634.69
DoubleTree by Hilton Cheltenham

Queen Bed - Deluxe Room ·

Bed & Breakfast
15% discount
Total
$ 1,683.20
DoubleTree by Hilton Cheltenham

Twin Bed - Deluxe Room ·

Bed & Breakfast
15% discount
Total
$ 1,683.20
Bathroom

Standard Queen Room ·

Bed & Breakfast · Queen
Total
$ 1,731.49
Room

Junior King Suite ·

Room Only · King
Total
$ 1,754.99
DoubleTree by Hilton Cheltenham

Deluxe Queen Room (with View) ·

Half Board · Queen
Total
$ 1,824.81
Room

Junior King Suite ·

Bed & Breakfast · King
Total
$ 1,955.01
Room

Junior King Suite ·

Half Board · King
Total
$ 2,287.60

Overall

Good
3.9
949 reviews
5
375
4
322
3
186
2
110
1
88

Customers Review

Value 3.9
Location 4
Cleanliness 4.2
Comfort 4
Neighborhood 4.2
Amenities 4
Condition 3.8
Recomendation 84.8%
“This hotel is not up to the standard I expect of a Hilton Hotel, and not worth the money. The hotel is in need of some refurbishment, there are scuff marks on most of the walls and the carpet needs replacing. The staff were lovely and extremely helpful. My room was not cleaned to a sufficient standard and I ended up cleaning the shower and toilet myself before using them. The bed was comfortable, however it was hot and stuffy in the room. There was a fan attached to the wall but this was not good enough for the size of the room. I did not open the window due to being on the ground floor. The food was awful and expensive for what it was. The Premier Inn would have been better and I regret staying here. Este hotel no está a la altura que espero de un hotel Hilton, y no vale la pena el dinero. El hotel necesita algunas reformas, hay marcas en la mayoría de las paredes y la alfombra necesita ser reemplazada. El personal era encantador y extremadamente servicial. Mi habitación no se limpió a un nivel suficiente y terminé limpiando la ducha y el inodoro antes de usarlos. La cama era cómoda, sin embargo, hacía calor y estaba cargada en la habitación. Había un ventilador pegado a la pared, pero no era lo suficientemente bueno para el tamaño de la habitación. No abrí la ventana por estar en la planta baja. La comida era horrible y cara para lo que era. El Premier Inn habría sido mejor y lamento haberme quedado aquí.”
— Megan Jones
“We stayed here for an anniversary celebration. In particular my partner and I were very excited to enjoy the spa facilities of the swimming pool, hot tub, steam room and sauna. Unfortunately all of these spa facilities were really quite disgusting. The floors in both the men’s changing rooms and around the pool were covered in bits from peoples shoes and socks, wet from a few days worth of people using them, toilets were dirty and smelt. There were even old ear buds (used!) on the sauna floor. The changing room showers had empty soap dispensers and some around the pool did not work leading me to wonder about the cleanliness of the pool and hot tub.Having really been looking forward to our relaxing night’s stay, it was sad to see my partner choosing not to use its facilities.I did speak to reception and the duty manager. Both were friendly and helpful. After assurances it would be resolved we tried again the next morning. It was better for sure but some of the rubbish laying around in the spa facilities were still present. The website talks about how much extra cleaning is done for guest peace of mind and safety but clearly this is not the case.I do not feel this is a staff issue but perhaps a lack of investment in key areas of the building. Theoretically, this Double Tree has everything it needs to be a wonderful hotel but needs some serious attention. Ficamos aqui para uma festa de aniversário. Em particular, meu parceiro e eu estávamos muito empolgados em aproveitar as instalações do spa com piscina, banheira de hidromassagem, sauna a vapor e sauna. Infelizmente, todas essas instalações de spa eram realmente nojentas. O chão dos vestiários masculinos e ao redor da piscina estava coberto de pedaços de sapatos e meias das pessoas, molhado por alguns dias de uso, os banheiros estavam sujos e cheiravam mal. Havia até fones de ouvido velhos (usados!) No chão da sauna. Os chuveiros dos vestiários tinham dispensadores de sabonete vazios e alguns ao redor da piscina não funcionavam, levando-me a pensar sobre a limpeza da piscina e da banheira de hidromassagem.Tendo realmente ansioso por nossa noite relaxante, foi triste ver meu parceiro optando por não usar suas instalações.Falei com a recepção e o gerente de plantão. Ambos foram simpáticos e prestativos. Após garantias de que seria resolvido, tentamos novamente na manhã seguinte. Com certeza estava melhor, mas ainda havia algum lixo espalhado pelas instalações do spa. O site fala sobre quanta limpeza extra é feita para tranquilidade e segurança do hóspede, mas claramente esse não é o caso.Não acho que seja uma questão de pessoal, mas talvez uma falta de investimento em áreas-chave do edifício. Teoricamente, este Double Tree tem tudo o que precisa para ser um hotel maravilhoso, mas precisa de muita atenção.”
— Oliver Kemp