Iberostar Paraíso del Mar
Cta Chetumal Km.309 - Pto.juarez - Playa Paraiso, Near El Manglar Golf Course, Playa Paraiso, 77710, Mexico
Rating
4.2
Travelers Choice
2021
Price Level
$$$$
Rooms
388
Pets
No
from CAD 2,573.70
26
Mai
Iberostar Paraíso del Mar, Playa Paraiso
Iberostar Paraíso del Mar
Iberostar Paraiso del Mar All Inclusive ist ein fantastisches Strandresort in Playa Paraíso, mitten in Playa del Carmen und Puerto Morelos. Das Hotel bietet wunderschöne, im mexikanischen Stil dekorierte Zimmer und großartige Einrichtungen. Hier können Gäste die warme Brise fühlen, auf das azurfarbene Meer hinausblicken und sich vom überragenden Gefühl der totalen Entspannung überwältigen lassen; ein Ort, an dem tadelloser Service jede Erwartung übertrifft.
Price & Availability
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Premium AI ·
All Inclusive
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Premium Tropical View TI ·
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Premium Near Pool AI ·
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Junior Suite Near Pool AI ·
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Premium Room ·
All Inclusive · 1 King Bed, 2 Double Beds
Non Refundable
Premium Room (Tropical View) ·
All Inclusive · 1 King Bed, 2 Double Beds
Non Refundable
Last available Room AI ·
All Inclusive
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Poolside Premium Room ·
All Inclusive · 1 King Bed, 2 Double Beds
Non Refundable
Poolside Junior Suite ·
All Inclusive · 1 King Bed, 2 Double Beds
Non Refundable
Standard Room ·
All Inclusive · 1 Double Bed, 1 King Bed
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
537 reviews
5
4636
4
1785
3
647
2
250
1
174
Customers Review
Location 4.2
Cleanliness 4.5
Comfort 4.2
Neighborhood 4.3
Amenities 4.2
Condition 4.3
Recomendation 78.6%
“We were super excited to stay here due to a positive review from friends of ours, but it ended up being extremely underwhelming. We had a medical issue prior to traveling and were advised it might be better not to travel if possible, when we spoke to the hotel about it they said we should send a doctor's note and they would see what they could do about a refund. We sent the doctors note and a different hotel rep said all they could provide us with was hotel credit, since we're about to have a baby that wasn't really a viable option, so we decided to go. The day after we checked in we received an email that they had been able to cancel our reservation and provide us with a full refund. The day AFTER we got there. We spent a good portion of our day at the front desk and no one could provide an explanation as to what had happened and why we'd been given two different answers. They just said they'd charge our credit card for the room again. That was day 1.
The fact that we couldn't swim in the ocean or really be near the beach without the smell of the sargassum being overwhelming also didn't help. Although, they had cleaned up a good portion of it by the time we left. I realize this is just mother nature, but it would've just been nice to have a heads up so we could plan ahead.We hung out a lot by the pool until we found a dead mouse floating in it. That pretty much ended swimming for us on the trip.The food at the buffets and restaurants was pretty average. It didn't change up all that much throughout the week. The best part of our trip was definitely the Spa which we visited on our last day. The staff was friendly enough and tried to be helpful, but a lot of times we were given inaccurate information. Overall, it was really just a mediocre experience and we wouldn't use Iberostar again or recommend it to others.”
— Maria Kim
“Nos gustó mucho el hotel 🎉 ysobre todogracias a Arminda nos dio muchos consejos, nos invitaba a las actividades 😁Ella nos recordó la discoteca y estuvo muy bien. 🎉🍹🍻Volveremos a este hotel 🍹🍻🎉”
— Julio Cesar Olivas Prado
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